Upcoming Webinars

Reg E: Are You In Compliance?

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The Electronic Funds Transfer Act, implemented by Regulation E (Reg E), establishes the basic rights, liabilities and responsibilities of consumers who use electronic fund transfer (EFT) services and of the financial institutions that offer such. Without a doubt, it is one of the most complex consumer compliance laws in effect today. As the rapid shift from paper to electronic payments is expected to continue, your institution should anticipate and be prepared for the number of claims subject to Reg E to also increase. In this webinar, we will discuss various aspects of the law with emphasis on the error resolution procedures set forth under section 205.11. We will also look at important terms defined under Reg E and some example scenarios that illustrate common violations you want to avoid.

The Sleeper Risk of 2012: Vendor Management

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While many institutions traditionally think of risk in terms of IT and information security, examiners are taking a renewed interest in vendor management and finding many institutions are falling short. Making sure that you have an examination-ready vendor management program is a sizeable task. Do you have a plan for performing compliant vendor management this year? Attend this webinar and understand vendor management as it pertains to traditional information technology and security criteria, as well as emerging consumer compliance risk with third-party providers. We will discuss specific guidance and best practices on:

• Types of information that must be collected on each vendor.
• Due diligence criteria for all vendors.
• Contract management considerations.
• Classification of vendors into the appropriate risk categories.
• High-risk vendor evaluation criteria.
• The 36 required controls for your vendor management program.

Mobile Banking: Is It Secure?

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Mobile banking is a fast-growing trend and whether you like it or not, it is here to stay. Users will continue to flock to this new way of e-banking, but beware! Where the users go, the bad guys will follow. While there isn’t guidance specific to mobile banking (yet), that doesn’t mean there aren’t steps that you can take to make your mobile offering more secure. In this session, we’ll discuss the challenges and risks associated with mobile banking, as well as the steps your institution can take to protect your mobile banking system and its users.